Dire is committed to protecting your privacy when you use our services. In this policy we explain how and why we collect your information, what we do with it and what controls you have over our use of it.
What data do we collect and how do we use it?
Dire collects and processes information about you in order to:
(i) identify registered and logged-in users each time they visit the Web Site or wish to have a Service provided;
(ii) process orders or applications submitted by you;
(iii) improve our Services and Web Site; and
(iv) send you information we think you may find useful, including information about our products and services.
You may be asked, either when you register with us, or at other times, for information about yourself, such as your name, e-mail address, postal address and telephone number. For printing services you will also need to upload images to our Web Site. In addition, when you order certain goods or services from our Web Site, you will be transferred our third party provider of payment services, where details including your credit/payment card number and expiration date will be processed.
You are under no obligation to provide this information, but if you don’t then we may not be able to provide you with certain services or personalise your experience and tailor our Services for you.
Log files/IP addresses
When you visit our Web Site, we automatically log your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. We may use IP addresses to help us administer our Web Site and to collect broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information.
Non personal information
We may automatically collect non-personal information about you such as the type of internet browser you use or the site from which you linked to our Web Site. You cannot be identified from this information and it is only used to assist us in providing an effective service on our Web Site.
A cookie is a piece of information in the form of a very small text file that is placed on an internet user’s hard drive. It is generated by a web page server, which is basically the computer that operates a web site. The information the cookie contains is set by the server and it can be used by that server whenever the user visits the site. A cookie can be thought of as an internet user’s identification card, which tell a web site when the user has returned.
Find out more about cookies @ aboutcookies.org
(i) To identify who you are and to access your account information;
(ii) To estimate our audience size and patterns;
(iii) To ensure that you are not asked to register twice;
(iv) To track navigation around our Web Site in order to improve its usability.
Our Web Site contains links to the sites of third parties. When you visit these sites, we suggest that you read their privacy policies. Dire is not responsible for the privacy policies or the content of such sites.
Information about products and services
It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time Dire may send you details of our products and services which we think may be of interest to you. If at any time you do not wish to receive these details, please e-mail us at [email protected] or click on the unsubscribe link in any of our emails.
Information which we collect is stored on a computer is necessary in order to process the information and to send you any information you have requested. Information submitted by you may be transferred by us to our other offices and to reputable third party suppliers, which may be situated outside the European Economic Area. Not all countries outside the EEA have data protection or privacy laws.